Back Office Intern

Job Title: Back Office Intern (Finance, Accounting, Administrative, Procurement, HR)

Location: Remote (Living in Hanoi, Saigon)

Duration: 6 Months (Jan 01, 2024 - Jun 30, 2024)

Department: Back Office Block

Job Overview:

Join Abivin as a Back Office Intern where you will gain invaluable insights into the financial, procurement, and human resource operations of a leading IT company. This internship is designed to offer a comprehensive understanding of back office functions in a tech-driven environment.

Key Responsibilities:

  1. Finance and Accounting Support: Assist with accounts receivable and payable, help in budget preparation, and participate in financial reporting.
  2. Procurement Assistance: Aid in managing vendor relationships, participate in the procurement process, and contribute to inventory management.
  3. HR Operations: Support HR tasks including recruitment assistance, employee engagement activities, and maintaining HR records.
  4. Data Management: Ensure accurate data entry and management in company databases.
  5. Administrative Duties: Perform various administrative tasks to support back office operations, including document management and scheduling.

Authorities:

  • Access to financial, procurement, and HR databases (with confidentiality compliance).
  • Ability to propose improvements in process efficiency.
  • Opportunity to lead or contribute significantly to specific projects or initiatives.

Requirements:

  • Currently pursuing or a recent graduate in Finance, Accounting, Business Administration, Human Resources, or related fields.
  • Strong analytical and problem-solving skills.
  • Excellent organizational and time-management abilities.
  • Strong ethical standards and a high level of confidentiality.
  • Proficiency in Google Workspace and social media platforms.

Benefits:

  • Real-world experience in back office operations within the IT sector.
  • Opportunity to work on meaningful projects and contribute to the company's success.
  • Professional development through mentorship and training.
  • Networking opportunities with industry professionals.
  • Potential for future employment based on performance.

How to Apply:

Please send your resume and a brief cover letter explaining why you are the perfect fit for this role. 


Hanoi, Vietnam
Board of Directors / Executive Commitee / Back Office Block
1. Internship Part-Time 12-Week Contract

Production Intern

Job Title: Production Office Intern (Research, Development, Operations)

Location: Remote (Living in Hanoi, Saigon)

Duration: 6 Months (Jan 01, 2024 - Jun 30, 2024)

Department: Production Block

Job Overview:

Abivin is looking for a highly motivated Production Office Intern to join our Research, Development, and Operations team. This position offers an exciting opportunity to work on cutting-edge projects in the IT sector, providing invaluable experience in a dynamic and innovative environment.

Key Responsibilities:

  1. Research Assistance: Conduct research to support development projects, analyze data, and prepare reports.
  2. Development Support: Assist in software development tasks, including coding, testing, and documentation under the guidance of experienced developers.
  3. Operational Support: Help in streamlining operational processes, managing project timelines, and coordinating with different teams.
  4. Technical Documentation: Assist in creating and maintaining technical documentation for projects.
  5. Quality Assurance: Participate in quality assurance testing and provide feedback to improve product performance.

Authorities:

  • Opportunity to work on real projects and contribute to the development of products.
  • Access to state-of-the-art technology and software development tools.
  • Authority to propose innovative solutions and improvements to existing processes.

Requirements:

  • Currently pursuing or recently graduated in Computer Science, Engineering, IT, or related fields.
  • Basic understanding of programming languages and software development.
  • Strong analytical skills and attention to detail.
  • Ability to work collaboratively in a team environment.
  • Proactive and eager to learn new technologies and methodologies.
  • Proficiency in Google Workspace and social media platforms.

Benefits:

  • Hands-on experience in a leading IT company, directly contributing to product development.
  • Exposure to a variety of research, development, and operational tasks.
  • Professional growth through mentorship and working alongside experienced professionals.
  • Networking opportunities within the tech industry.
  • Potential for future employment based on performance and company needs.

How to Apply:

Please send your resume and a brief cover letter explaining why you are the perfect fit for this role. 

Hanoi, Vietnam
Board of Directors / Executive Commitee / Production Block
1. Internship Part-Time 12-Week Contract

Front Office Intern

Job Title: Front Office Intern (Marketing, Business Development, Account Management)

Location: Remote (Living in Hanoi, Saigon)

Duration: 6 Months (Jan 01, 2024 - Jun 30, 2024)

Department: Front Office Block

Job Overview:

As a Front Office Intern at Abivin, you will be at the forefront of our operations, gaining hands-on experience in marketing, business development, and account management. This role is a unique opportunity to develop a deep understanding of the IT industry while working in a fast-paced and dynamic environment.

Key Responsibilities:

  1. Marketing Support: Assist in the execution of marketing campaigns, manage social media platforms, and contribute to content creation.
  2. Sales Assistance: Support the sales team in lead generation, prospecting, and maintaining sales databases.
  3. Customer Service: Engage with customers through various channels, provide product/service information, and resolve queries.
  4. Administrative Duties: Handle front office tasks including answering calls, scheduling meetings, and maintaining records.
  5. Project Coordination: Participate in team projects, coordinate with different departments, and ensure timely completion of tasks.

Authorities:

Requirements:

  • Currently enrolled in or a recent graduate of a business, marketing, or related program.
  • Excellent communication and interpersonal skills.
  • Basic understanding of marketing principles and customer service practices.
  • Proficiency in Google Workspace and social media platforms.
  • Eagerness to learn and work in a team environment.

Benefits:

  • Hands-on experience in a leading IT company.
  • Exposure to different aspects of front office operations.
  • Networking opportunities with professionals in the industry.
  • Mentorship from experienced team members.
  • Potential for future employment based on performance.

How to Apply:

Please send your resume and a brief cover letter explaining why you are the perfect fit for this role. 

Hanoi, Vietnam
Board of Directors / Executive Commitee / Front Office Block
1. Internship Part-Time 12-Week Contract

Marketing Executive

Job Title: Marketing Executive

Block: Front Office Block

Department: Marketing Department

Job Level: 4

Grade: A1 (Associate 1)

Reports to: Marketing Senior Manager

Reported from: N/A

Working Location: Hanoi or Hochiminh City or Remote

Duration: N/A

Employment Type: Temporary

Expected Work Hours: 8 hours/per day

Job Overview:

The Marketing Executive at Abivin supports marketing initiatives to enhance brand visibility and drive customer engagement. Responsibilities include assisting in executing marketing campaigns, managing social media channels, and coordinating marketing events. They contribute to creating marketing materials, analyzing campaign performance, and identifying opportunities for optimization. The Marketing Executive plays a key role in supporting the Marketing Manager to achieve marketing objectives and promote the company's products and services effectively.

Responsibilities:

- Required for Department Monthly Work:

  • Market Research and Analysis: Conduct comprehensive market research and analysis to identify trends, opportunities, and customer insights.
  • Brand Management: Oversee the development and maintenance of the company's brand identity, ensuring consistency across all channels.
  • Product Marketing: Develop and execute product marketing strategies to promote and position Abivin's products effectively.
  • Content Marketing: Manage the creation and distribution of valuable content to engage and educate the target audience.
  • Digital Marketing: Drive digital marketing initiatives to optimize online presence and reach a broader audience.
  • Event Management and Sponsorships: Coordinate and manage events and sponsorships to enhance brand visibility.
  • Social Media Management: Oversee social media platforms to build and engage with the online community.
  • Public Relations and Communications: Cultivate positive public relations and effective communication strategies.
  • Lead Generation and Nurturing: Implement lead generation strategies and nurture potential customers.
  • Marketing Analytics and Reporting: Utilize marketing analytics tools to track performance and make data-driven decisions.

- Required for Management:

  • Planning: Understand the Department and Personal goals, set by the Manager, to plan Personal Tasks and achieve the common objectives.
  • Resource Understanding: Understand given physical, financial and human resources to achieve Department objectives.
  • Competency Development: Focus on competency development and peer support.
  • Task Execution: Execute tasks as directed by Manager and provide guidance to Junior team members when needed.
  • Quality Compliance & Reporting: make sure that all organizational processes and activities meet established quality standards and guidelines; Monitor and report on project quality to higher-level team members.

- Required for Collaboration:

  • Collaborate with Department members
  • Learn from Senior members
  • Report to Department Manager

 Authorities:

  • Authorized to access and modify to limited Working data, processes, and reports related to the Department.
  • Authorized to access to Department strategies, proposals, approvals and projects from the Department Manager, but neither budgets nor expenditures.
  • Not authorized to collaborate with other Managers or other Department members without direct Manager's delegation.

Requirements:

- Required Qualifications:

  • Bachelor's or Master's degree from a top university or school.
  • Proven at least 2-year experience in marketing, with a track record of successful campaigns and strategy development.
  • Proficiency in relevant digital marketing tools and platforms is a plus.

- ​Required Competencies for Grade Management:

  • Communication
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Customer Focus
  • Attention to Detail
  • Adaptability
  • Critical Thinking

- ​Required Competencies for Grade Expert: N/A

Benefits:

  • Professional Development Opportunities
    • Work with world-class level members
    • Work with world-class quality software products
  • Work-Life Balance Perks
  • Paid Time Off (PTO)
  • Health Insurance
  • Retirement Benefits/Pension Plans
Hanoi, Vietnam
Board of Directors / Executive Commitee / Front Office Block / Marketing Department
2. Full-Time Probation 8-Week Contract

Business Development Executive

Job Title: Business Development Executive

Block: Front Office Block

Department : Business Development Department

Job Level: 4

Grade: A1 (Associate 1)

Reports to: Business Development Manager

Reported from: N/A

Working Location: Hanoi or Hochiminh City or Remote

Duration: N/A

Employment Type: Temporary

Expected Work Hours: 8 hours/per day

Job Overview:

The Business Development Executive at Abivin assists in identifying and pursuing new business opportunities to drive company growth. Responsibilities include prospecting potential clients, conducting market research, and assisting in the development of sales strategies. They support the Business Development Manager in building relationships with key stakeholders and participating in the sales process from lead generation to closing deals. The Business Development Executive plays a crucial role in contributing to the company's revenue targets and expanding its customer base.

Responsibilities:

- Required for Department Monthly Work:

  • Market Expansion Strategy (Chiến lược Mở rộng Thị trường): Developing strategies to expand the market to new customer segments and geographic regions to increase market share.
  • Strategic Partnerships and Alliances (Đối tác Chiến lược và Liên minh): Cultivating strategic partnerships and alliances with key industry players to enhance the company's competitive advantage and market positioning.
  • Sales Pipeline Management (Quản lý Ống dẫn Bán hàng): Managing the sales pipeline effectively to ensure a steady flow of potential opportunities and optimize lead conversion.
  • Client Needs Analysis (Phân tích Nhu cầu Khách hàng): Conducting in-depth analysis of client needs to customize products and services to meet specific requirements and enhance customer satisfaction.
  • Competitor Analysis (Phân tích Đối thủ cạnh tranh): Analyzing competitors to identify strengths and weaknesses, enabling informed decision-making to maintain a competitive edge.
  • Proposal Development and Presentation (Phát triển và Trình bày Đề xuất): Creating and presenting compelling proposals to prospective clients to showcase the company's value proposition and solutions.
  • Product Development Feedback (Phản hồi Phát triển Sản phẩm): Providing feedback on product development to ensure alignment with market demands and customer preferences.
  • Deal Negotiation and Closure (Đàm phán và Kết thúc Giao dịch): Skillfully negotiating deals and ensuring successful business agreement closures to achieve revenue targets.
  • Client Acquisition and Retention (Thu hút và Giữ chân Khách hàng): Acquiring new clients and developing retention strategies to foster long-term relationships and loyalty.
  • Business Intelligence (Trí tuệ Kinh doanh): Leveraging business intelligence for data collection and analysis, enabling data-driven decisions to drive sustained growth and profitability.. Market Expansion Strategy (Chiến lược Mở rộng Thị trường): Developing strategies to expand the market to new customer segments and geographic regions to increase market share. 

- Required for Management:

  • Planning
  • Resource Understanding
  • Competency Development
  • Task Completion
  • Quality Compliance & Reporting

 - Required for Collaboration:

  • Collaborate with Department members
  • Learn from Senior members
  • Report to Department Manager

Authorities:

  • Authorized to access and modify to limited Working data, processes, and reports related to the Department.
  • Authorized to access to Department strategies, proposals, approvals and projects from the Department Manager, but neither budgets nor expenditures.
  • Not authorized to collaborate with other Managers or other Department members without direct Manager's delegation.

Requirements:

- Required Qualifications: N/A

- ​Required Competencies for Grade Management:

  • Communication
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Customer Focus
  • Attention to Detail
  • Adaptability
  • Critical Thinking

- ​Required Competencies for Grade Expert: N/A

 Benefits:

  • Professional Development Opportunities:
    • Work with world-class level members
    • Work with world-class quality technology products
  • Work-Life Balance Perks
  • Paid Time Off (PTO)
  • Health Insurance
  • Retirement Benefits/Pension Plans
Hanoi, Vietnam
Board of Directors / Executive Commitee / Front Office Block / Business Development Department
2. Full-Time Probation 8-Week Contract

Account Management Executive

Job Title: Account Management Executive

Block: Front Office Block

Department: Account Management Department

​Job Level: 4

Grade: A1 (Associate 1)

Reports to: Account Management Senior Manager

Reported from: N/A

Working Location: Hanoi or Hochiminh City or Remote

Duration: N/A

Employment Type: Temporary

Expected Work Hours: 8 hours/per day

Job Overview:

The Account Management Executive at Abivin assists in managing client relationships to drive satisfaction and retention. Responsibilities include supporting the Account Management team in identifying upsell and cross-sell opportunities, addressing client inquiries, and ensuring timely resolution of issues. They contribute to maintaining client satisfaction and loyalty by providing excellent service and support. The Account Management Executive plays a vital role in supporting the growth and success of the company's client portfolio.

Responsibilities:

- Required for Department Monthly Work:

  • Account Strategy Development (Phát triển Chiến lược Tài khoản): Developing strategic account plans to achieve revenue and growth targets.
  • Customer Relationship Management (Quản lý Quan hệ Khách hàng): Building and maintaining strong relationships with key customers for long-term partnerships.
  • Market and Product Knowledge (Kiến thức về Thị trường và Sản phẩm): Continuously updating knowledge about the market and products to provide informed solutions.
  • Customer Satisfaction and Feedback (Sự hài lòng và Phản hồi của Khách hàng): Ensuring customer satisfaction and actively collecting feedback to enhance services.
  • Service Delivery Oversight (Giám sát Giao hàng Dịch vụ): Monitoring and supervising service delivery to ensure quality and timeliness.
  • Contract Renewal and Negotiation (Đàm phán và Gia hạn Hợp đồng): Managing contract renewals and negotiations to retain and expand client accounts.
  • Upselling and Cross-Selling (Bán thêm và Bán chéo): Identifying opportunities for upselling and cross-selling additional services or products.
  • Account Performance Analysis (Phân tích Hiệu suất Tài khoản): Analyzing account performance metrics to optimize strategies and results.
  • Issue Resolution and Crisis Management (Giải quyết Vấn đề và Quản lý Khủng hoảng): Effectively resolving issues and managing crises to maintain client trust.
  • Reporting and Communication (Báo cáo và Giao tiếp): Providing regular reports and transparent communication to clients and internal teams.

- Required for Management:

  • Planning
  • Resource Understanding
  • Competency Development
  • Task Completion
  • Quality Compliance & Reporting

- Required for Collaboration:

  • Collaborate with Department members
  • Learn from Senior members
  • Report to Department Manager

Authorities:

  • Authorized to access and modify to limited Working data, processes, and reports related to the Department.
  • Authorized to access to Department strategies, proposals, approvals and projects from the Department Manager, but neither budgets nor expenditures.
  • Not authorized to collaborate with other Managers or other Department members without direct Manager's delegation.

Requirements:

- Required Qualifications: N/A

- ​Required Competencies for Grade Management:

  • Communication
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Customer Focus
  • Attention to Detail
  • Adaptability
  • Critical Thinking

- ​Required Competencies for Grade Expert: N/A

Benefits:

  • Professional Development Opportunities
    • Work with world-class level members
    • Work with world-class quality technology products
  •  Work-Life Balance Perks
  • Paid Time Off (PTO)
  • Health Insurance
  • Retirement Benefits/Pension Plans
Hanoi, Vietnam
Board of Directors / Executive Commitee / Front Office Block / Account Management Department
2. Full-Time Probation 8-Week Contract

Product Design Executive

Job Title: Product Design Executive

Block: Production Block

Department: Product Design Department

​Job Level: 4

Grade: A1 (Associate 1)

Reports to: Product Design Manager

Reported from: N/A

Working Location: Hanoi or Hochiminh City or Remote

Duration: N/A

Employment Type: Temporary

Expected Work Hours: 8 hours/per day

Job Overview:

The Product Development Executive at Abivin assists in the creation of innovative software solutions. Responsibilities include supporting the product development lifecycle, defining requirements, and collaborating with cross-functional teams. They contribute to delivering high-quality products aligned with business objectives. The Product Development Executive plays a key role in driving continuous improvement and delivering value to customers through technological innovation.

Responsibilities:

- Required for Department Monthly Work:

  • Software Development Lifecycle Management (Quản lý Vòng đời Phát triển Phần mềm): Oversight of the entire software development process, ensuring timely progress and adherence to project timelines.
  • Software Design and Architecture (Thiết kế và Kiến trúc Phần mềm): Leadership in designing and structuring software projects to ensure scalability and functionality.
  • Feature Specification and Prioritization (Đặc tả và Ưu tiên Tính năng): Definition and prioritization of features based on customer needs and project objectives.
  • Release Planning and Execution (Lập kế hoạch và Thực hiện Phát hành): Planning and executing software releases, delivering new features and improvements.
  • Coding and Development (Lập trình và Phát triển): Supervision of coding and development efforts in accordance with design specifications.
  • User Interface and Experience Development (Phát triển Giao diện và Trải nghiệm Người dùng): Ensuring the design and development of user-friendly interfaces and optimizing the overall user experience.
  • Quality Assurance and Testing (Đảm bảo Chất lượng và Kiểm thử): Supervision of quality assurance and comprehensive testing efforts.
  • Integration and System Testing (Tích hợp và Kiểm thử Hệ thống): Managing the integration of software components and system-wide testing.
  • Performance Optimization (Tối ưu Hóa Hiệu suất): Leading efforts to optimize software performance for efficiency.
  • DevOps and Continuous Integration (DevOps và Tích hợp Liên tục): Implementation of DevOps practices for seamless code integration.
  • Documentation and Technical Writing (Tài liệu và Viết Kỹ thuật): Supervision of the creation of technical documentation to support development and user understanding.
  • Technical Research and Innovation (Nghiên cứu Kỹ thuật và Đổi mới): Leadership in technical research and innovation initiatives.

- Required for Management:

  • Planning
  • Resource Understanding
  • Competency Development
  • Task Completion
  • Quality Compliance & Reporting

Required for Collaboration:

  • Collaborate with Department members
  • Learn from Senior members
  • Report to Department Manager

Authorities:

  • Authorized to access and modify to limited Working data, processes, and reports related to the Department.
  • Authorized to access to Department strategies, proposals, approvals and projects from the Department Manager, but neither budgets nor expenditures.
  • Not authorized to collaborate with other Managers or other Department members without direct Manager's delegation.

Requirements:

- Required Qualifications: N/A

- ​Required Competencies for Grade Management:

  • Communication
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Customer Focus
  • Attention to Detail
  • Adaptability
  • Critical Thinking

- ​Required Competencies for Grade Expert: N/A

Benefits:

  • Professional Development Opportunities
    • Work with world-class level members
    • Work with world-class quality technology products
  • Work-Life Balance Perks
  • Paid Time Off (PTO)
  • Health Insurance
  • Retirement Benefits/Pension Plans
Hanoi, Vietnam
Board of Directors / Executive Commitee / Production Block / Product Design Department
2. Full-Time Probation 8-Week Contract

Product Development Executive

Job Title: Product Development Executive

Block: Production Block

Department: Product Development Department

​Job Level: 4

Grade:  A1 (Associate 1)

Reports to: Product Development Manager

Reported from: N/A​

Working Location: Hanoi or Hochiminh City or Remote

Duration: N/A

Employment Type: Temporary

Expected Work Hours: 8 hours/per day

Job Overview:

The Product Development Executive at Abivin assists in the creation of innovative software solutions. Responsibilities include supporting the product development lifecycle, defining requirements, and collaborating with cross-functional teams. They contribute to delivering high-quality products aligned with business objectives. The Product Development Executive plays a key role in driving continuous improvement and delivering value to customers through technological innovation.

Responsibilities:

- Required for Department Monthly Work:

  • Software Development Lifecycle Management (Quản lý Vòng đời Phát triển Phần mềm): Oversight of the entire software development process, ensuring timely progress and adherence to project timelines.
  • Software Design and Architecture (Thiết kế và Kiến trúc Phần mềm): Leadership in designing and structuring software projects to ensure scalability and functionality.
  • Feature Specification and Prioritization (Đặc tả và Ưu tiên Tính năng): Definition and prioritization of features based on customer needs and project objectives.
  • Release Planning and Execution (Lập kế hoạch và Thực hiện Phát hành): Planning and executing software releases, delivering new features and improvements.
  • Coding and Development (Lập trình và Phát triển): Supervision of coding and development efforts in accordance with design specifications.
  • User Interface and Experience Development (Phát triển Giao diện và Trải nghiệm Người dùng): Ensuring the design and development of user-friendly interfaces and optimizing the overall user experience.
  • Quality Assurance and Testing (Đảm bảo Chất lượng và Kiểm thử): Supervision of quality assurance and comprehensive testing efforts.
  • Integration and System Testing (Tích hợp và Kiểm thử Hệ thống): Managing the integration of software components and system-wide testing.
  • Performance Optimization (Tối ưu Hóa Hiệu suất): Leading efforts to optimize software performance for efficiency.
  • DevOps and Continuous Integration (DevOps và Tích hợp Liên tục): Implementation of DevOps practices for seamless code integration.
  • Documentation and Technical Writing (Tài liệu và Viết Kỹ thuật): Supervision of the creation of technical documentation to support development and user understanding.
  • Technical Research and Innovation (Nghiên cứu Kỹ thuật và Đổi mới): Leadership in technical research and innovation initiatives.

- Required for Management:

  • Planning
  • Resource Understanding
  • Competency Development
  • Task Completion
  • Quality Compliance & Reporting

- Required for Collaboration:

  • Collaborate with Department members
  • Learn from Senior members
  • Report to Department Manager

Authorities:

  • Authorized to access and modify to limited Working data, processes, and reports related to the Department.
  • Authorized to access to Department strategies, proposals, approvals and projects from the Department Manager, but neither budgets nor expenditures.
  • Not authorized to collaborate with other Managers or other Department members without direct Manager's delegation.

- Required Qualifications:  N/A

- ​Required Competencies for Grade Management:

  • Communication
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Customer Focus
  • Attention to Detail
  • Adaptability
  • Critical Thinking

- ​Required Competencies for Grade Expert: N/A

Benefits:

  • Professional Development Opportunities
    •  Work with world-class level members
    •  Work with world-class quality technology products
  • Work-Life Balance Perks
  • Paid Time Off (PTO)
  • Health Insurance
  • Retirement Benefits/Pension Plans
Hanoi, Vietnam
Board of Directors / Executive Commitee / Production Block / Product Development Department
2. Full-Time Probation 8-Week Contract

Product Operation Executive

Job Title: Product Operation Executive

Block: Production Block

Department: Product Operation Department

​Job Level: 4

Grade:  A1 (Associate 1)

Reports to:  Product Operation Manager

Reported from: N/A

Working Location: Hanoi or Hochiminh City or Remote

Duration: N/A

Employment Type: Permanent

Expected Work Hours: 8 hours/per day

Job Overview:

The Product Operation Executive at Abivin supports operational aspects of the company's software platform. Responsibilities include assisting in product deployment, monitoring system performance, and optimizing operational processes. They collaborate with cross-functional teams to resolve product-related issues and enhance the overall product experience. The Product Operation Executive contributes to maintaining product reliability and efficiency to meet customer expectations and drive company success.

Responsibilities:

- Required for Department Monthly Work:

  • Market Trend Analysis (Phân tích Xu hướng Thị trường): Conducting analysis of market trends to identify emerging patterns and insights for our product.
  • Product Lifecycle Management (Quản lý Vòng đời Sản phẩm): Managing the lifecycle of the product to ensure continuous improvement and relevance.
  • User Feedback and Issue Resolution (Phản hồi từ Người dùng và Giải quyết Vấn đề): Addressing user feedback and resolving issues to enhance user satisfaction and product - performance.
  • Product Performance Monitoring (Giám sát Hiệu suất Sản phẩm): Monitoring the performance of the product by tracking key metrics and driving improvements.
  • Reliability Testing (Kiểm thử Độ tin cậy): Conducting reliability testing to ensure the product's dependability and robustness.
  • Software Maintenance (Bảo trì Phần mềm): Performing software maintenance to keep the product up-to-date and efficient.
  • Product Quality Assurance (Đảm bảo Chất lượng Sản phẩm): Ensuring product quality through rigorous testing and quality control processes.
  • Security Updates and Compliance (Cập nhật Bảo mật và Tuân thủ): Managing security updates and compliance to protect against vulnerabilities and meet industry standards.
  • Product Training and Support (Đào tạo và Hỗ trợ Sản phẩm): Providing product training and support to assist users in effective product utilization.
  • Operability, Compatibility, Portability (Tính khả dụng, Tính tương thích, Tính di động): Evaluating operability, compatibility, and portability to enhance product usability and accessibility.

- Required for Management:

  • Planning
  • Resource Understanding
  • Competency Development
  • Task Completion
  • Quality Compliance & Reporting

- Required for Collaboration:

  • Collaborate with Department members
  • Learn from Senior members
  • Report to Department Manager

Authorities:

  • Authorized to access and modify to limited Working data, processes, and reports related to the Department.
  • Authorized to access to Department strategies, proposals, approvals and projects from the Department Manager, but neither budgets nor expenditures.
  • Not authorized to collaborate with other Managers or other Department members without direct Manager's delegation.

Requirements:

- Required Qualifications: N/A

- ​Required Competencies for Grade Management:

  • Communication
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Customer Focus
  • Attention to Detail
  • Adaptability
  • Critical Thinking

- ​Required Competencies for Grade Expert:  N/A 

Benefits:

  • Professional Development Opportunities
    • Work with world-class level members
    • Work with world-class quality technology products
  • Work-Life Balance Perks
  • Paid Time Off (PTO)
  • Health Insurance
  • Retirement Benefits/Pension Plans
Hanoi, Vietnam
Board of Directors / Executive Commitee / Production Block / Product Operation Department
2. Full-Time Probation 8-Week Contract

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.